Privacy policy

At AtelierDraft, we are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website atelierdraft.com or make a purchase from us.

By using our Site, you consent to the data practices described in this policy.

Information We Collect

We collect information that you provide directly to us and information automatically collected during your visit.

Information You Provide:

• Contact and Identity Data: Such as your name, shipping/billing address, and email address when you place an order or contact us.
• Transaction and Payment Data: Details of purchases you make. Please note that all payment transactions are processed by secure third-party payment gateways. We do not store your full credit card details on our servers.
• Communication Data: Any correspondence you send to us, including via email at [email protected].

Automatically Collected Information:

• Technical Data: Including your IP address, browser type, operating system, referring URLs, and device information.
• Usage Data: Information about how you interact with our Site, such as pages viewed, time spent on pages, and products browsed, collected through cookies and similar tracking technologies.

How We Use Your Information

We use the collected information for legitimate business purposes, including:

• To process and fulfill your orders for our products (Writing Instruments, Paper & Notebooks, Office Tools & Equipment, Art & Craft, Games & Hobbies).
• To communicate with you about your order, respond to your inquiries, and provide customer support.
• To improve, personalize, and optimize your experience on our website.
• To prevent fraud, enhance security, and comply with applicable laws and regulations.
• To send you marketing communications (only if you have explicitly opted-in). You can opt-out at any time.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: With trusted partners who perform services on our behalf, such as payment processing, order fulfillment, shipping, and data analysis. These parties are contractually obligated to protect your data.
• Legal Obligations: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, sale, or acquisition of all or a part of our business.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure all such transfers comply with applicable data protection laws, using standard contractual clauses or other approved mechanisms where necessary.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL), secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes).

Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

• The right to access, update, or correct your data.
• The right to request deletion of your personal data.
• The right to restrict or object to our processing of your data.
• The right to data portability.
• The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

Cookies and Tracking Technologies

Our Site uses cookies to enhance functionality and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may limit your use of certain website features.

Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with an updated effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: